Frequently Asked Questions
Everything you need to know about securing your items with returnto.me.
How does returnto.me work?
Attach our smart QR code to your valuable items. If someone finds your lost item, they simply scan the code with their smartphone camera. You'll instantly receive a notification and can communicate with the finder securely, without ever exposing your personal information.
Is my personal information visible to the person who finds my item?
No! Privacy is our top priority. When someone scans your item, they are taken to a secure chat interface where they can message you, but your name, phone number, and email address remain completely hidden.
Does the finder need to download an app to contact me?
Not at all. The QR code directs them to a secure web page that works on any standard smartphone browser. No app download or registration is required for the finder.
What items can I protect with returnto.me?
You can protect almost anything! Keys, wallets, luggage, backpacks, laptops, water bottles, and even pets are some of the most common items our users protect.
Are the QR code tags durable?
Yes, our physical tags are designed to withstand daily wear and tear. They are water-resistant and made with strong adhesive to ensure they stay attached to your belongings.
