Privacy Policy
Last updated: 2/10/2026
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, register an item, or communicate with us. This includes your name, email address, and details about your registered items. We may also collect technical information about how you access and use our Service.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service.
- Facilitate secure communication between owners and finders (without revealing your direct contact info).
- Send you technical notices, updates, security alerts, and support messages.
- Respond to your comments, questions, and customer service requests.
3. Secure Messaging
Our core feature is privacy-first communication. When a finder scans your item's QR code, they can send you a message. We relay this message to you via email or push notification. We do not disclose your email address or phone number to the finder unless you voluntarily choose to share it in your reply.
4. Information Sharing
We do not share your personal information with third parties except as described in this policy (e.g., with service providers who help us operate our Service) or when we believe such disclosure is necessary to comply with the law, protect our rights, or the safety of others.
5. Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.
6. Your Rights
You have the right to access, correct, or delete your personal information. You can manage your account settings and registered tags directly through the dashboard. If you wish to delete your account completely, please contact support.
7. Changes to this Policy
We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, providing you with additional notice (such as adding a statement to our website or sending you a notification).
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@returnto.me.